![]() The Central Admin user in question will already be prompted to set up their MFA when they next log into Central.Įnterprise and Partner Dashboard administrators are not able to load a customer/sub-estates 'Threat Analysis Dashboard' This can be due to the MFA reset option already having been selected, or this user/admin has not yet logged in for the first time to configure their login yet. This is an expected behavior when the user/admin in question does not have any configured MFA settings. ![]() In the interim of this being updated in the future, if you need to find your Partner's contact information: Go to - Below the map on the left-hand side, enter the name of your Partner as it is shown on your Central Dashboard partner information page and select the result shown.Ĭentral Dashboard: The 'Reset MFA' option will not be able to be selected if the account in question has not set up their MFA. There is a known behavior on the Partner Information page within the Central Dashboard, where the partners' Contact Information (Phone/Website) will be blank. ![]() This data point can be seen outside of the API by looking at the administrators record within the Partner Portal > Manage users.Ĭentral Dashboard: Partner contact information is blank This is the same data shown within the Partner Portal ‘Manage Users’ section where you can see the column for ‘Active’ (or select the tick box to show non-active' administrators. The ‘Active’ entry refers to whether the Administrator in question has an active Partner administrator record. Some administrator records returned may not show the ‘Active’ data. ![]() There is a known behavior seen when using the Partner get admin api query Partner Admin API response may not show the 'active' data value for some administrators. ![]()
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